Handling conflict and Disagreement

This practical 3-hour webinar explores how to navigate conflict and disagreement in professional settings with clarity, confidence, and respect. Drawing on insights from organisational psychology, the session examines common sources of workplace conflict, the emotional and behavioural patterns that often fuel it, and the communication strategies that help transform tension into constructive dialogue. Participants will learn how to recognise different conflict styles, regulate their own reactions, and use clear and assertive communication to de-escalate difficult situations. The session integrates realistic scenarios, reflection prompts, and actionable techniques that professionals can immediately apply to improve collaboration, strengthen relationships, and handle challenging conversations more effectively.

The Speaker

Daniel Cassar is an Organisational Psychologist Practitioner and Licensed Psychometrician (RQTU 467677), dedicated to fostering leadership, teamwork, and people-first workplaces. With a background in corporate relations, recruitment, and mental health, he founded Endeavour to provide tailored leadership, coaching, and HR solutions. Beyond consulting, Daniel has spent over a decade in scouting and youth leadership, mentoring young leaders and developing outdoor education programmes. His hands-on approach to leadership and teamwork informs his training and coaching. He shares insights through GROWTH Diary, his weekly journal on leadership and self-improvement, and GROWTH Schema, his podcast featuring thought leaders. Passionate about development, Daniel helps leaders and teams build trust, improve communication, and create thriving workplaces.